Terms and Conditions

All quoted flight times, durations, distances and routes are approximate and may vary on the day of the flight due to volume of air traffic or other operational reasons.

All flights are expected to depart within one hour of their scheduled time.

However, in the event of an unexpected delay as a result of unforeseen inclement weather, an unforeseen aircraft serviceability issue or an unforeseen operational issue, it is agreed that flights may be delayed by a period of two hours from scheduled time and this unfortunate delay is considered reasonable in the circumstances. In the event of an unforeseen delay anticipated to exceed two hours, a flight experience can be postponed.

Participation in any flying activity is at the discretion of Adventure 001 or any third party provider.

Flight time is inclusive of engine start to engine stop, blocks on to blocks off (brakes) or ingress to egress of aircraft (dependent on aircraft and experience undertaken.

Flights are subject to weather conditions and aircraft serviceability and as a result, flights are subject to cancellation at short notice. Adventure 001 Ltd will not be held responsible for the costs of travel, accommodation or any other associated costs should your flight be cancelled for any reason, including aircraft non-serviceability or poor weather, operational or public health reasons.

Elements of original packages (Champagne, Chocolate, Hike, Cream Tea) may vary or will be lost in the event of an optional upgrade to an alternate flight at an alternate venue not specified in the original package options.

We are unable to offer any dietary alternative to a standard package. Chocolate and Bubbly or Cake and Hot Drink will be offered as an alternate to 'Cream Tea' if this is unavailable (subject to location).

Strict weight restrictions apply.

Flying activities have maximum weights (per seat) to ensure health and safety along with the comfort of fellow passengers.

You must enter passenger/participant weight at the time of registration and make subsequent declaration at time of booking. If weight varies between the initial booking and date of flight experience it remains the responsibility of the customer to advise Adventure 001 of the updated weight via submission of online enquiry form so that relevant safety checks can be completed.

All passengers will be weighed before flight and if disparity exists between weight disclosed and actual weight (within reason), the passenger may be ineligible to fly and no refund will be payable from Adventure 001 in view of this loss.

Pleasure Flights (Helicopter):

Group size of One - Max 15 Stone (95KG)
Group size of Two - Max 30 Stone (190KG)
Group size of Three - Max 43 Stone (273KG)
Group size of Four - Max 56 Stone (355KG)

Please note that the maximum weight limit for the Co Pilot Seat on a helicopter pleasure flight varies depending on aircraft and other operational considerations but will not exceed 95kg. If disparity exists between disclosed and actual weight (within reason), the Co Pilot Seat upgrade will be forfeited and no refund will be payable by Adventure 001 in view of the loss of experience.

If as a party of one you weigh in excess of 15 stone, you may still be eligible to fly, however, you will need to purchase an additional seat. This seat will either have to remain unoccupied or can be occupied by an individual as long as the combined total as listed above is not exceeded. However, a total individual weight of 20 stone cannot be exceeded.

We fly a variety of aircraft with varying passenger capacity. Seating will either be forward or rear facing, dependant on aircraft. The Co Pilot seat is an optional upgrade and if this is booked as part of a party of two or more passengers, the second passenger is guaranteed a window seat. Standard vouchers are for rear seats, window or middle, assigned at discretion of the crew.

We are unable to refund the cost of any flight voucher following an event postponement, including but not limited to those reasons listed in term II (above). The vouchers are however, transferable to another passenger name providing we are notified in writing.

However, in the event of three postponements we will release a voucher for refund (if purchased direct) or exchange / refund (if purchased via a third party reseller, subject to their terms and conditions).

We are unable to refund the cost of any flight upgrade paid directly to Adventure 001 (extra distance, front seat, alternate experience, additional seat) following an event postponement. However, in the event of three postponements we will release a voucher for refund.

In regard to 'Special Events', vouchers are non-refundable in the event of cancellations outside of our control, however, Flight vouchers will remain valid for a full 12 months and may be used at any free entry event (subject to availability).

For obvious reasons, all participants should ensure that they are in good health and if in doubt should seek the medical advice of their GP.

Please note, all passengers are required to exit the aircraft themselves and vacate the immediate vicinity in the event of an emergency. If a passenger is unable to fulfil the aforementioned requirement, a review of individual circumstances will be required.

The Captain of the Aircraft can (at their discretion) refuse any person on board the aircraft if he/she suspects them to have consumed alcohol or illegal substances/drugs within the previous 24 hours and no refund will be payable from Adventure 001 in view of loss of experience.

The Ground Crew, can (at their discretion) refuse any person to board the aircraft if he/she suspects them to have consumed alcohol or illegal substances/drugs within the previous 24 hours and no refund will be payable from Adventure 001 in view of loss of experience.

The Ground Crew, can (at their discretion) refuse any person to board the aircraft if he/she witnesses the behaviour of the passenger to be unacceptable in view of health and safety requirements and no refund will be payable from Adventure 001 in view of loss of experience.

Adventure 001 have a ‘Zero Tolerance’ policy. Any hostility directed at our staff will be dealt with accordingly and may result in exclusion from the booked activity or future booking and no refund will be payable from Adventure 001 in view of loss of experience. Hostility will not be tolerated in person, via telephone or electronic means.

Whilst every precaution is taken for the safety of passengers, neither the owner/operator of the aircraft nor Adventure 001 can be held liable for loss, damage or injury which does not result from their negligence.

Participants wishing to take cameras and other photographic equipment on the flight do so entirely at their own risk. No handbags or any item with a strap are permitted on board the aircraft. Loose fitting clothing or any item with the potential to cause injury will not be permitted on board on the aircraft.

No photography is permitted airside by passengers whilst walking to and from an aircraft owing to relevant health and safety requirements. Any passenger in breach of this is subject to immediate exclusion from the activity and no refund will be payable from Adventure 001 in view of loss of experience.

Adventure 001 will provide an airside photographer and passengers will have the option to purchase official photographs at an event. All photographs remain the property of Adventure 001 and may feature on our social media or promotional material.

The company reserves the right to alter any take-off location at its discretion due to operational circumstances.

A Captain will make a decision as to whether or not an event will proceed at approximately 18:00 the evening prior to a scheduled event, having taken into consideration all weather, aircraft serviceability and operational matters. This decision may be made sooner dependant on circumstances. Once a decision has been made, an update will be placed on the personal 'Live Feed' of the customer and Weather Check Line (Premium Rate), which are highlighted on the issued boarding pass. In the event of a postponement an electronic communication will also be issued as soon as practicable and this will also feature on personal 'Live Feed' and weather check line.

It should be noted that any participant(s) failing to take their confirmed experience will render their voucher invalid. Unless stated on your confirmation, changes to a confirmed booking can only be made via the online booking portal (www.adventure001.com/book) and require a minimum of seven days' notice before the experience date, except where 'flexible booking' has been activated.

As Covid-19 is no longer unexpected nor unforeseen the same terms apply. If you test positive for Covid-19 and have not purchased indemnity insurance then the full price applies to re book, alternatively we can offer a complimentary name change, there is no exception to this term. In the event of the experience being cancelled by us, then your voucher remains valid until the expiry date shown and will be rebooked for a mutually convenient date. If you test positive for Covid-19, attendance for a confirmed booking remains a personal choice for individual in line with Government guidance.

Effective voucher management remains the responsibility of the consumer. It remains the responsibility of the consumer to access their online account on a regular basis to view availability and book or subscribe to a relevant waiting list. Failure to adhere to the aforementioned will result in an applicable extension fee being due in order to further extend a voucher. Adventure 001 are unable to extend any vouchers which are 6 months post stated expiry.

An extension fee (21% of voucher value - min €15) is applied in view of rising operational costs in order to bring a voucher in line with current pricing structure.

If a flight has been postponed and the voucher has expired, we will allow a reasonable 'grace' period to rebook.